Managed Services
Managed Services

Advantage Video Support

Advantage Video Direct

Advantage Video Signature

Advantage Video Standard

Advantage Video Premier

Free Consultation
Contact Us

Contact us for a Free Consultation

Call us toll free at 888.439.4224

Downloads
download

Is Your School Reaching Every Student?

Video conferencing can allow your district to be more effective at utilizing its current resources to expand its learning reach.
download

Featured Product: 1700 MXP

Executive control center designed for offices, features a superior HD camera and a widescreen LCD.

Advantage Video Premier

Advantage Video Premier is designed for the business that requires advanced video conferencing functionality. In addition to interactive video conference calls as provided by Standard service, businesses have the ability to utilize our ISDN (for connectivity to legacy video networks), Audio Dialing (Audio Participants in calls), Web Based Scheduling, and Video Recording and Playback (Web-based, or through a video endpoint).

Features include:

  • Gatekeeping (Number Resolution and Bandwidth Control)
  • Firewall Traversal
  • Direct Inbound Dialing (DID) and Direct Outbound Dialing (DOD)
  • Global Dialing Scheme (GDS) access
  • 24/7/365 Help desk
  • GCI management and maintenance of VTC equipment
  • GCI monitoring of VTC equipment through a centralized management platform
  • GCI generated usage reports as requested by customer
  • 24/7 access to GCI video test center
  • Collaborating with technical staff to ensure firewall traversal and other network issues for four (4) endpoints that are carefully managed to maintain effective videoconferencing on your network
  • Dedicated MCU meeting room (always available)
  • Unlimited access to on-line conference scheduling, conference management, endpoint management, and usage reporting tools
  • Multipoint IP conferencing/Bridging Services (HD/SD)
  • Conference scheduling and automation for ad-hoc, one-time and recurring conferences
  • Use of digital conference recording, archive, and streaming playback tool*
  • Access to ISDN gateway for calls to legacy videoconferencing systems (per-minute and international fees may apply)
  • Ability to include Internet-connected endpoints in multipoint or point-to-point conferences
  • On-line training in the use of managed services (conference scheduling, recording, meeting room use, address book management, and gateway access)
  • High Profile Conference Concierge Service

Customer Advantages:

  • A single point-of-contact: We are your single point of contact for ALL maintenance issues, support, upgrades and replacement. You make one call - that's it!
  • Secure and Simplified video conferencing.
  • We own the issues: If a maintenance problem does arise, we own the issue until it is resolved. Our 24/7 Complete Care support services and technicians ensure the most timely response and resolution of your critical videoconferencing services.
  • Our technicians are manufacturer certified: Other vendors promise similar support, but leave you scratching your head when the issue goes unresolved - even after that second visit.